My father opened Daniel Pharmacy back in the 1960s, and I’m proud to be a second-generation pharmacist who’s served his community for decades. Over the years, however, working with insurers and pharmacy benefit managers (PBMs) has become an increasingly challenging ordeal, particularly watching the harmful effect they have on patients and my business.
PBM policies like patient steering have been devastating for independent pharmacies like mine. Through these policies, insurers and PBMs restrict patients to purchasing their doctor-prescribed prescriptions and treatments from the larger chain pharmacies they own or with which they are affiliated. That steers patients away from the local pharmacies they have always gone to as well as business away from independent pharmacies across the state.
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